MailMarshal SPE FAQS
Below are some of the frequently asked questions about our mailmarshal SPE product.
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Q: How many email accounts can MailMarshal SPE support? |
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| A: MailMarshal SPE can handle hundreds of thousands of email accounts. Its scalable array architecture allows additional email processing nodes to be added further increasing performance and capacity. | ||
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Q: How much does MailMarshal SPE cost? |
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| A: MailMarshal SPE is a subscription-based product. Typically, fees are worked out on a monthly per user basis and then charged on a regular basis. This allows you to grow or subtract the license fess depending of the current user base you have. The cost for SPE is a flat cost for the product. It is completely up to you, the service provider, to determine what levels of service or packages you sell to your customers and how you change for those services. The actual cost for MailMarshal SPE depends on the number of users you wish to host and your local currency. Please contact Marshal directly for a detailed quotation. | ||
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Q: Can we use our own service name and branding? |
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| A: You can give the service whatever name you wish to use. If you want to, you can re-brand MailMarshal SPE with your own logos and color schemes and remove any references to Marshal or MailMarshal. Please see our branding examples page for more information. You can also completely customize the levels of service or packages that you might offer to your customers. | ||
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Q: What kind of technical support is provided for MailMarshal SPE? |
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| A: MailMarshal SPE will be the basis on which you will build a product offering for your customers; as such it is vital for Marshal to provide the levels of technical support that will enable you to provide the appropriate support offerings for your customer base. To meet this requirement Marshal offers SPE customers prioritized call handling and extended support hours right up to 24 x 7 if required through Marshals three main support offices around the world. | ||
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Q: How can I trial MailMarshal SPE? |
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| A: You can register for our online demonstration site or we can arrange an in-house trial for you. The online demonstration gives you access to both the Administration Web Console and also the Customer Web Console so you can see the various elements of the service available through the user interface. If you wish to conduct more thorough testing in-house we can also arrange for a copy to install and utilize for evaluation purposes. | ||
