Policy Enforcement and Compliance

Anti-spam and anti-virus email filtering is considered by many organizations to be a necessity rather than a nice-to-have.

Service Offerings

As a service provider, it stands to reason that customers looking for hosted email services will likely choose an email filtering and security package as a minimal requirement. However, some customers may have more specific or advanced requirements related to email handling, automated enforcement of policies and compliance regulations.

MailMarshal SPE allows you to provide policy-based hosted email services to manage a customer’s email in almost any way. You can choose to offer pre-set policy packages or individual policy customization for discerning customers. With MailMarshal SPE you can choose to offer a variety of specialized hosted services:

Bandwidth Preservation – Reject messages that exceed a size limit or messages containing oversize attachments. This saves the customer bandwidth and helps preserve their connection speed. You can also manage bandwidth by delaying delivery of non-urgent, oversized, outgoing messages to off-peak times. This can be applied to smaller bulk messages that are individually an appropriate size but collectively consume large amounts of bandwidth.
Confidentiality Protection – Identify incoming or outgoing email containing sensitive or confidential information. MailMarshal’s TextCensor technology can easily detect keywords and phrases relating to confidential information. These words can be part of the message header, subject line, message body or embedded inside of attachments and archive files. Also part of providing confidentiality protection is MailMarshal’s ability to manage email attachments. You can block or restrict access to specific file types. Restrictions or permissions can be applied to selected email users. The customer can also be granted administrative privileges to release messages or change which user groups can have access to restricted file types.
Standards & Conduct Enforcement – Manage the use of profanity and offensive language for customers’ email and specified users. Block messages from particular users that contain expletives or words of a racist or sexist nature. These words can be part of the email body or actually embedded within attachments such as PowerPoint presentations or Word documents. You can also manage emails containing offensive jokes (incoming or outgoing) or CV’s being emailed out of the company from non-HR employees. A whole assortment of standard’s related policies can be catered for, depending on your customers' requirements.
Secure Communication Link – Provide customers a secure communication link between their network and your hosted service via TLS. This establishes a secure tunnel for emails between you and the customer. You can also offer your customers TLS secure communication channels with their business partners who are also TLS enabled. You are able to host and manage secure, compliant links between your customer and their partners.
User Group Management – Automatically import user group information from the customer’s Active Directory or LDAP server. Customers can modify how rules apply by editing directory membership on their own servers.
Advanced Rule Setup – Offer technically minded customers the ability to construct their own policies using MailMarshal rule conditions and actions. Administrative reports warn you about customer rules that could have excessive processing requirements.